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Having an account with us will allow you to check out faster in the future, store multiple addresses, view and track your orders in your account, and more.
Create an accountSHIPPING
The shipping options may vary based on the delivery address, the time you place your order, and the availability of items.
At the time of processing your order, we will show you the available shipping methods , and the charges.
Please remember that deliveries are only made between 2 to 6 business days.
Please note that for us to deliver your order, the shipping address must be within the continental United States, Canada & Mexico.
Delivery & Shipping Fee Schedule
Time: Packages ship within 48 hours and arrive within 2 to 6 business days.
Shipping Fee: $10 flat fee & Free Shipping on orders of $100 and above.
To be clear: Lindbergh offers a flat rate shipping fee of $10 for all purchases. Free shipping on orders $100 or more.
Shipping & Tracking: A tracking number will be provided by LINDBERGH customer service with regular updates on your order.
IN-STORE OPTIONS
Period: Allow up to 48 hrs for pick up.
At LINDBERGH, we offer the convenience of in-store pickup for customers who prefer to collect their orders directly from us.
You can select the "Pick Up In-Store" option during checkout, and we will notify you once your order is ready for pickup at your preferred in-store location. Our friendly associates will be ready to assist you with any questions or concerns you may have.
Remember: We always deliver...
CARRIERS
At LINDBERGH, we partner with leading carriers such as FEDEX & UPS. We provide reliable and secure shipping service, GUARANTEED for all our customers.
Our carriers are carefully selected based on factors such as delivery location, package weight and size, and delivery speed to ensure the fastest and most reliable EXPERIENCE.
We deliver with speed, security, and accuracy.
All packages are screened, treated, and folded with the utmost precision for a guaranteed and amazing unboxing experience.
FREQUENTLY ASKED QUESTIONS
Q: WHEN WILL I RECEIVE MY ORDER?
A: Between 2-6 business days
Q: CAN I CHANGE THE SHIPPING METHOD?
A: Yes, only before the package is shipped.
Q: WHAT HAPPENS IF MY ORDER COULD NOT BE DELIVERED?
A: All packages are insured
Q: CAN I DECLINE DELIVERY OF MY ORDER?
A: Yes, before the order is shipped.
A: Yes, please contact customer support PHONE: +1561-998-0720. EMAIL: [email protected] .
Q: MY ORDER SHOWS AS BEING DELIVERED BUT I HAVE NOT RECEIVED IT. WHAT CAN I DO?
A: Please contact customer service to resolve this issue [email protected] and [email protected] or by phone: +1 561-998-072.
EASY RETURNS
We offer an EXCHANGE/RETURN option for your convenience.
please see the terms & conditions.
TERMS AND CONDITIONS FOR MAKING A RETURN
Only online returns are permitted within 14 days of receiving your purchase. Upon receiving your returned parcel in our warehouse, and after careful inspection, we will proceed to initiate the return/exchange process via email.
All final sale items are only eligible for exchange.
Unless the items received from the inception were damaged.
We will notify you of your refund as soon as we have handled your return parcel. Please note that the timeframe for receiving your refund may vary depending on your payment method and financial institution.
Items must be in their original condition and include all labels for a full refund to be issued.
REFUND
For some banks, please allow 7 to 10 business days for your refund to process.
WE HONOR ALL REFUNDS…
IN-STORE RETURNS
You can return your items for free at any LINDBERGH location. We accept all online returns in store within 14 days of receiving your package.
Simply bring the item(s) you wish to return along with the original order confirmation email and a valid form of identification, and our team will assist you with the return process in accordance with our policies.
Note: if you can't come to the store to make the return, someone else can do it for you!.
Remember:in the details of your order, we will give you the deadline for making the returns
FREQUENTLY ASKED QUESTIONS
Q: HOW DO I PREPARE MY RETURN PACKAGE?
A: Customer service will provide you with the relevant details.
Q: CAN I RETURN ITEMS FROM DIFFERENT ORDERS IN A SINGLE SHIPMENT?
A: Yes, of course!
Q: HOW CAN I RETURN AN ONLINE ORDER PLACED AT A STORE?
A: Contact customer support and we will be happy to help you or you can also contact your nearest lindbergh location.
CAN’T FIND WHAT YOU ARE LOOKING FOR?
HOW CUSTOMERS RETURN ORDERS
Customers must have have an account to create a return shipment. If they place orders as guests, they will have to register with the same email address to convert their guest account into a customer account. NOTE: The images shown here can be different, depending on the theme you use. To learn how to prevent customers from creating returns, click here.
To process a customer return, visit Processing customer returns.
Customers can return on your website by:
Step: 1:- Logging into their account by clicking My account / Register normally in the top right-hand side of the screen.
Step: 2:- Your customers can view any past orders by clicking My orders.
Step: 3:- Click View on the right-hand side of the screen.
Step: 4:- Click Return items at the bottom of the page to create the return shipment.
Step: 5:- Choose the products to return and the quantity.
Step: 6:- Give a return reason. Customers can choose a reason and an action or create their own, and then send the return request.
